GET YOUR COPY TODAY!Reviews☆☆☆☆☆ 5 out of 5 stars.
· 2 months ago Great Insight!This is a great book that I found helpful and insightful by how I show up to work. I would recommend this book to anyone who is in customer service. 5.0 out of 5 stars So helpful! Reviewed in the United States on May 3, 2020 Verified Purchase This is a great book. It will be especially helpful when we are able to reopen the salons and get inundate at work. 5.0 out of 5 stars Just what I needed Reviewed in the United States on December 17, 2019 I am so glad I found this book. I needed to change things up and this book was just the push I needed. Very thoughtfully written and an excellent read. |
Pattern Breakers is intended to offer people a way to manage life and a career in customer service. It's a guidebook on how to understand our clients and ourselves better. This book is written directly to cosmetologists. Although, the principles can be applied to all people within the service industry-tattoo artists, estheticians, massage therapists, nail technicians, bartenders, dentists, doctors, nurses, the list is endless. If you're a person who provides a service, and works one-on-one with individuals in a close environment, this book is written for you. It will assist you in creating healthy patterns and maintaining boundaries in the workplace and beyond. This book is sectioned out to help you understand yourself before you try to understand your clients. It is not to be powered through in an afternoon. You'll want to reference back as you practice the concepts expressed. It is a workbook that you'll want to revisit many times over.You're invited to begin a journey of self-exploration, exploring techniques for building a stable foundation of self-care. It begins with recognizing and understanding your patterns, establishing healthy boundaries, and cultivating a practice of empathy. As you build upon this foundation, you will find opportunities to achieve, acquire and cultivate what you desire in life and in your career.
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